Question 1

How long does a virtual number stay active?

Accepted Answer

Each number stays reserved for about 20 minutes. If no OTP arrives, the order is cancelled automatically and your balance is refunded.

Question 2

What happens if the OTP code never arrives?

Accepted Answer

You are refunded in full. NumVersal only charges for orders where a code was actually delivered.

Question 3

Which payment methods can I use to top up?

Accepted Answer

QRIS (paid in Rupiah) and PayPal, which also accepts credit and debit cards in US dollars.

Question 4

Can I reuse the same number later?

Accepted Answer

No. Every order gives you a fresh number, which is what keeps verification success rates high.

Question 5

Which services are supported?

Accepted Answer

WhatsApp, Telegram, Instagram, Facebook, Google, TikTok and hundreds more, with per-country stock and pricing.

Question 6

Do you offer API access?

Accepted Answer

Yes — create an API key in your dashboard. The same key orders virtual numbers and travel eSIM, reads OTP codes and creates top ups.

Question 7

What is a travel eSIM?

Accepted Answer

A digital SIM you install by scanning a QR or pasting an activation code, so you get mobile data abroad while keeping your home SIM in the phone.

Question 8

How fast is an eSIM delivered?

Accepted Answer

Usually within seconds. The activation code appears in your dashboard right after the order succeeds, with a step-by-step activation guide next to it.

Question 9

Does my phone support eSIM?

Accepted Answer

Most iPhone XS and newer, Google Pixel 3 and newer and recent Samsung Galaxy models support eSIM. The phone must also be carrier-unlocked.

Question 10

Can I order virtual numbers and eSIM from one API?

Accepted Answer

Yes. A single NumVersal API key covers balance, virtual number orders, OTP codes, top ups and eSIM ordering — all documented in the API docs.

Frequently asked questions

What is a virtual number for OTP?

How long is a number active?

Can I reuse the same number?

How do I pay?

What happens if the code never arrives?

Is there an API?

What is a travel eSIM?

How fast is an eSIM delivered?

Does my phone support eSIM?

Can I order virtual numbers and eSIM from one API?